Exam Retake Policy

We understand that not everyone may pass their certification exam on the first attempt. That's why we offer the opportunity for retakes. If you don't pass your exam on the first try, you are allowed to retake the exam.

The following conditions apply:

  • You must wait at least 15 days before retaking the exam.
  • Candidates are allowed a maximum of three attempts to pass the exam within a 12-month period.
  • If a candidate does not pass the exam after three attempts, they must wait for a minimum of 12 months before attempting the exam again.
  • You will be required to pay the exam fee again for each retake. A 50% discount applies to candidates presented by any GECB approved partner
  • You must follow the same exam registration process as for your first attempt.
  • The exam will consist of the same number of questions and follow the same format as the original exam.
  • Candidates who pass the exam are not eligible to retake the exam again for the same certification. However, they may be eligible to take a higher-level certification exam.
  • The retake voucher code can only be redeemed for the exact same exam that was administered in the first failed attempt. You cannot take a different exam with a retake voucher code
  • All original vouchers must be used prior to their expiration dates, without exception.

Please note that passing scores for the exam are determined based on industry best practices and will not be altered or lowered for any reason.

We encourage you to take advantage of our resources, approved courses and exam preparation materials to increase your chances of passing the exam on the first attempt.

Exceptions to this policy may be made on a case-by-case basis for extenuating circumstances, such as a documented medical issue. In such cases, candidates may be required to provide supporting documentation.

It is important to note that candidates who violate exam policies or engage in any form of misconduct will not be permitted to retake the exam, and may be subject to further disciplinary action.

If you have any questions or concerns regarding our Exam Retake Policy, please don't hesitate to contact us at support@gecb.cm

Last modified: Friday, 5 January 2024, 8:31 AM